Troubleshooting

If Accordance Fails to Quit:
- Open your device's Settings app (
).
- Tap Apps & notifications.
- Tap the Accordance app icon. (You may need to scroll to find the app).
- Tap Force Stop. This forces Accordance to quit, but any unsaved data will be lost.

If a Text When capitalized, refers to a primary source in the Accordance Library or Tool
When capitalized, refers to a secondary source in the Accordance Library fails to load when selected from the Library or the Text
When capitalized, refers to a primary source in the Accordance Library Pop-up menu:
- Open your device's Settings app (
).
- Tap Apps & notifications.
- Tap the Accordance app icon. (You may need to scroll to find the app).
- Tap Storage and tap Clear Cache. This clears any corrupted module
Any Bible text, or other single tool that can be read in Accordance, including reference texts and articles; may also be referred to as content or resource data, but leaves your modules intact.
Note: The following steps will delete all files, settings, and accounts in Accordance

If a Text When capitalized, refers to a primary source in the Accordance Library or a Tool
When capitalized, refers to a secondary source in the Accordance Library fails to load when selected from the Library or the Text
When capitalized, refers to a primary source in the Accordance Library Pop-up menu, and the previous step fails to resolve the problem, you may need to clear the Accordance application data completely:
- Open your device's Settings app (
).
- Tap Apps & notifications.
- Tap the Accordance app icon. (You may need to scroll to find the app).
- Tap Storage and tap Clear Storage. This removes any installed Accordance modules.

If Accordance fails to start up, you may need to delete the Accordance application and re-install. To delete Accordance:
- Open your device's Settings app (
).
- Tap Apps & notifications.
- Tap the Accordance app icon. (You may need to scroll to find the app).
- Tap Uninstall. Accordance is uninstalled. You will need to download Accordance from the App Store and reinstall all your modules.